cd ~/ rec 07 / terms

Terms of engagement.

How I work, what problems typically take, and what I need from you before I say yes. Two minutes of reading that replaces a discovery call.

What problems typically take

The form quietly dropping your demo requestsdiagnosis: 2–6 focused hours · fixed the same week
Misconfigured DNS, SPF or DMARCaudit: 2 hours · remediation: a day
The dashboard your investors keep asking forcommissioned build: 1–2 weeks
Lead routing that loses no onerebuild: 3–5 days
The script slowing your site by a full secondaudit: a day · remediation: up to a week
Certificates, backups & monitoring on autopilotautomated: half a day
Attribution your CFO will acceptinstrumented: 1–3 weeks

Typical figures from fifteen years of doing exactly this — not quotes. Every estimate assumes access is provisioned on day one; the requirements below exist to make these numbers real.

Two ways to engage

Retainer

From $3,600 / month

$180 / hour · 20 hours a month, minimum

Rates on request

consistent, and shared in the first conversation

  • Rolling monthly — no long lock-ins
  • Priority response, within an IST business day
  • One of four seats — I hold a maximum of four retainers at a time
  • Hours roll into whatever hat the month calls for

Ad-hoc

$250 / hour

scheduled availability

Rates on request

consistent, and shared in the first conversation

  • Scoped sprints, audits and rescues
  • Booked around retainer commitments
  • Best suited to the ledger above

What I need from you

  1. 01A named executive sponsor — a CEO, CMO or VP with the authority to decide, not a committee that relays.
  2. 02Problems with outcomes, not ticket queues. I own problems end to end; I don’t staff-augment.
  3. 03Access provisioned in week one — repos, DNS, CRM, analytics. The estimates above depend on it.
  4. 04Async-first collaboration with realistic IST overlap. Written decisions beat meetings that could’ve been emails.
  5. 05Willingness to hear “you don’t need me for this.” I’ll say it when it’s true — it’s why the recommendations up there exist.

We’re a fit if

  • You’re a CEO, CMO or VP with a problem that keeps landing between teams
  • You want one accountable operator, not another vendor to manage
  • Your engineers could use a principal-level sparring partner off the org chart
  • You value systems that outlive the engagement — documented and handed over

We’re not a fit if

  • You’re running a bidding war — my rates are consistent and non-negotiable
  • You need a body in seat for standups, five days a week
  • The scope is “everything, indefinitely, cheapest possible”
  • Decisions need three layers of sign-off before access is granted
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